B9_logo2_small

Frequently Asked Questions

...........................................................................................................................................................

Benign Objects is devoted to providing customers with high-end wedding, baby and event stationery designs at fair prices by providing customers with a variety of printing options and techniques. We also have Letterpress and professional printing options. We customize everything to fit your needs.

Q. Can I change the wording of the invitation?

Of course! The text you see in the images are just examples. We encourage everyone to customize the text to suit their needs. Once we receive your final text, we'll drop it into the invite and send you a proof to check over for spelling errors.

Q. Can I change the size of the invitation/card/other items?

Yes! Although we designed the pieces in standard sizes, we know some people have specific sizes in mind. We can adjust the sizing of any piece for a fee of $20 per piece. Please indicate size changes when you order. You can see our standard sizes on our Pricing page.

If your question is not answered here, please contact us directly.

Q. Can I change the colors?

Yes. We change colors for $25 per set. At this time, we do not have a color chart and prefer to work with you to put together your color palette. Please provide us with any palettes, swatches or images that you like.

Q. Can I change the fonts?

Yes. We change fonts for $25 per set. We are working on creating a font chart for you to select from. In the meantime, you can choose fonts from any of the featured invitation sets.

Q. Can I use a wedding invitation design for another type of event like a bridal or baby shower?

Yes. You can use any of the designs for any occasion or event that you like. Simply give us your wording and we will make all necessary adjustments.

Q. Can I make modifications to an existing design?

Maybe. We try to make our designs flexible so that we can make some modifications. Please let us know what you have in mind and we will try our best to accomodate your ideas! Depending upon the type of change, we might charge a modification fee.

Q. Can you make a custom design especially for me?

We take on a select amount of custom projects per year. Pricing depends upon the type and scope of the project but a good starting place for a custom wedding invitation set is about $425. Please Contact Us directly to discuss custom work.

...........................................................................................................................................................

Payment & Policies

Q. When is payment due?

Payment is due once you have chosen your invitation/card style, the number of pieces you'd like and any customization work. We will send you an invoice and once we have received your payment and wording, we begin the design work.

Q. What is your Refund and/or Exchange Policy?

Unfortunately, once we begin design work, we are not able to offer refunds. If you contact us within 24 hours of ordering and we haven’t begun design work, we will cancel your project and issue a full refund. Send us an email with “REFUND” in the subject line.

Q. Can you show me how my design is going to look before I order?

It takes time to set type and make any color or font changes, so we only begin design work after we receive your payment.

Q. Can you proofread my text? What if I don't catch an error ?

If we happen to catch an error, we’ll point it out to you but we are not responsible for proofing your text, so please double and triple check your proofs to make sure everything is correct. We’re happy to make changes during your 2 free rounds of revisions, but any additional rounds are subject to a $25 fee. We are not responsible for any errors you find after signing off on your final proof.

Q. Can you send me a sample?

We are happy to send out handkerchief samples for $7 each. We will have printed invitation samples to send out soon. Please contact us with your requests.

Q. How do I Order?

Once you fill out the Order Form, we will send you an invoice with a link to Paypal. Paypal accepts all major credit cards or you can pay with your Paypal account.

Printing & Paper

Q. What exactly is a PDF file?

Your ready-to-print proof will be sent in a PDF file. "PDF" means "Portable Document Format." This is a file format that can easily be read on any computer, PC or Mac, by Adobe Acrobat Reader. If you do not have Adobe Acrobat Reader, you can learn more about PDFs or download it for free by clicking here.

Q. If I am printing at home, what kind of printer should I have?

Home printing is a great, cost-effective option. Photo ink-jet printers or color laser printers work best. Make sure the printing quality is set to the highest possible mode and that you select the proper paper type setting.

Q. What if I don't have a good home printer?

Well then, the options are endless! Try a local print or copy shop, or one of the online printing services listed in our Resources section. We also can format select invitations for letterpress.

Q. What kind of paper should I use?

Invitations look best on heavier paper, so you should get the heaviest paper your printer can handle. Try a variety of paper types and thicknesses and see what you like. Most home printers can handle between 60-80 lbs. paper stock. Make sure you confirm the maximum paper thickness that your printer can handle. Otherwise, you might cause a paper jam or even damage your printer. If you are working with a local print or copy shop, check with them to see what paper types they have available and any suggestions they might have. Also, check out our Resources page for more ideas and links to paper sources.

Q. My color on my printouts don't look like what's on-screen? Can I fix this?

It is almost impossible to make printed colors match what you see on your screen. This is because all computer screens and printers are different so the colors you see on your screen may not exactly match what you print out. If there is a major difference, your monitor might not be calibrated, your paper might not be compatible with your printer or your ink levels could be low. Paper color can also effect the appearance of the ink. When you receive your first proof you should test it out on your printer.

Using the printer setting and ink suggested by the printer manufacturer often provides the best result. Otherwise, you will need to experiment with the printing controls and adjust brightness/darkness, saturation, or color balance individually.

Q. How do I trim/cut my invitations?

If you print your invitations at home, you can easily cut them out with an X-ACTO knife and ruler and a cutting mat. Many local copy shops will cut out your invitations as well. Check with them for their rates and make sure to tell them to cut them as accurately as possible.

...........................................................................................................................................................

You are viewing the text version of this site.

To view the full version please install the Adobe Flash Player and ensure your web browser has JavaScript enabled.

Need help? check the requirements page.


Get Flash Player